Privacy Policy

At PaysanniFlow, we are committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our banking platform.

1. Information We Collect

We collect the following information:

• Personal details (name, email, phone number, date of birth, ID documents)
• Financial information (account details, transaction history)
• Biometric data (for verification and security)
• Device and usage information (IP address, browser type, location)
• Bitcoin and cryptocurrency transaction data (wallet addresses, deposit records)

2. How We Use Your Information

We use your information to:

• Provide and improve our banking services
• Process transactions (including Bitcoin deposits and transfers)
• Verify your identity and comply with regulatory requirements
• Prevent fraud and enhance security
• Send important updates and promotional offers (you can opt-out anytime)

3. Sharing of Information

We do not sell your personal data. We may share information only:

• With regulatory authorities when required by law
• With trusted service providers (e.g., KYC providers, payment processors)
• To protect our users and prevent illegal activities

4. Data Security

We use industry-leading security measures including:

• 256-bit SSL encryption
• Two-factor authentication (2FA)
• Biometric protection
• Advanced fraud detection systems
• Secure storage for Bitcoin-related data

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent
• Opt-out of marketing communications
• Request data portability

6. Cookies and Tracking

We use cookies to enhance your experience, analyze usage, and deliver personalized services. You can manage cookie preferences through your browser settings.

7. Bitcoin & Cryptocurrency

When you deposit, buy, sell, or transfer Bitcoin, we collect necessary transaction data to ensure compliance and security. All crypto activities are processed with the same high level of privacy protection.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or email.

By using PaysanniFlow, you consent to the practices described in this Privacy Policy.

Questions or Concerns? Contact our Data Protection Officer at: privacy@paysanniflow.com